yesterday I dropped my DS, and it wouldn't switch on and I was so p****d off with myself. I spoke to my hubs who'd bought it for me to see if it was under warranty...it was, but he couldn't find the receipt....no matter, he printed off his bank statement and tried his luck. Went into the shop with a printout of a bank statement and a DS that was broken through clumsiness....exchanged without a quibble!!! hurrah!! Am so happy I could nearly cry!! lol!