I can't get into MSN this evening It is telling me that my default gateway is not connected. I'm using (or trying to use) MSN 7.5 which has previously worked OK. I can't log into hotmail either. I suspect a firewall setting has somehow changed on my PC, but unfortunately I can't get the Norton programme to open (before people start telling me how awful Norton is and how I should be using programme X or programme Y, Norton has kept me virus free for over 10 years, and today is the first problem I've ever had!) So I guess I first have to ask - how do I force Norton to open when it doesn't want to? Double clicking the icon brings an egg timer for a few seconds which then disappears..... I've tried rebooting to no good effect. Secondly, has anyone else had this problem?