Lloyd tells me that his X-Box has developed this fault that had been so prevalent on MS X-Box's. I am guessing that MS will ask me the age of the unit and I wondered how do I establish this...? Jen and I bought one for Lloyd a while ago and it has developed that "3 red rings of death' hardware fault and we want to find out how to get this fixed. I am guessing that when I call MS tomorrow, they are going to ask me how old the unit is (it's more than 2 yrs old), but I am sure I read that someone somewhere mentioned that MS are fixing these issues free of charge because the hardware failure is so prevalent. As I know next to nothing about the X-Box, thought I'd ask in here... Cheers all.